Villas Mercedes

Nice little hotel. Close to beach, near plenty of restaurants.

Hotel Villas Mercedes was exactly as pictured online and we felt it was a good value for the price. However, we rented the two largest rooms, months in advance, and paid in full ahead of time so there was no refund available when we arrived to find out that none of our family members could join us for swimming, nor visit us in our rooms, nor be anywhere on the hotel grounds except in the lobby. Our nieces were not allowed to swim, even though they were literally the only people in the pool when they were made to leave the property by the management. Interestingly, the White presenting members of our family came and went without incident. It was when the Mexican members of our family (with some melanin in their skin) appeared that we suddenly had to kick everyone out. I have stayed in hotels around the world and I have never been treated so rudely or been so embarrassed after inviting my in-laws to take a dip in the shared pool, and to come up and use the cold tub on our balcony, and they were kicked off the property. One man working there even looked us right in the faces and told us that we might be inviting people in who would steal from the other hotel guests! Excuse me? We would have left, but as I said, we would have lost the equivilent of $600 USD. The hotel is cute, the pool is nice, and we will never stay there again.

Good, a bit small room. The kitchenette is very nicely hidden and very useful. The terrace and the view were okay. The pool - warm as tea. The outdoor kitchen next to the pool has a price for usage - 250 MXN. The staff is super cool. Very nice guys, especially the night watch. Very good location, close to good restaurants, far from the noise. In general very nice impression, I recommend.

I was impressed and surprised at Villas Mercedes. I paid 850 pesos for one night, and I wish I was staying longer. The room was large, and spacious. It has a balcony overlooking the pool. It has kitchenette, with a mini fridge and a microwave. It has a number of large closets. The air conditioning worked well, and the water was hot. The place has a pool and parking. The landscaping was beautiful. For the price I paid, I couldn't be more impressed. Very nice.

We thoroughly enjoyed our time at Villas Mercedes. Situated on a quaint local street, the location offers convenient access to La Madera Beach. While not in the center, the street is bustling with restaurants and bars, providing a perfect escape from the daily crowds. The pool area is charming, and the yard offers a peaceful retreat. Whether unwinding by the pool or exploring nearby attractions, there's plenty to enjoy. The staff were exceptional—warm, friendly, and accommodating. The hotel's proximity to a taxi station and minibuses made transportation effortless. Throughout our six-day stay, we encountered nothing but positive experiences and good vibes. Highly recommended!